FAQs
What is the NDIS?
The National Disability Insurance Scheme (NDIS) provides funding for Australians with permanent and significant disabilities to access supports and services that improve independence, wellbeing, and participation in the community.
Who is eligible for NDIS services?
To access NDIS services, a participant must:
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Have a permanent disability that significantly affects daily life,
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Be under 65 years old when first applying, and
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Be an Australian citizen, permanent resident, or hold a Protected Special Category Visa.
Our team can help assess eligibility and guide you through the application process.
What types of disability support services do you provide?
We provide person-centred disability support services including:
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In-home care & personal support
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Community access & recreational programs
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Supported Independent Living (SIL)
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Support coordination & plan management
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Respite & short-term care
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Therapy support & complex care
All our services are tailored to each participant’s goals and preferences.
How do I access your services?
Once you have an NDIS plan, our team can work with you to:
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Review your goals and support needs,
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Tailor a support plan that fits your lifestyle, and
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Schedule services at times that suit you.
We can also assist with Plan Management and Support Coordination if you need help navigating your NDIS plan.
Can I get support if I am not NDIS-funded?
Yes. We also provide private in-home care and disability support services for clients who may not be NDIS-funded. Our team can discuss flexible payment options and tailor services to your needs.
What areas do you provide services in?
We proudly support NDIS participants across South West Sydney and surrounding communities, including in-home care, community participation, and respite services.
Are your support workers qualified?
Absolutely. All our disability support workers are highly trained, vetted, and experienced in providing person-centred care. They undergo continuous training to meet NDIS Practice Standards and deliver safe, high-quality support.
How do I make changes to my NDIS support?
If your goals, needs, or circumstances change, we can adjust your support plan in consultation with you. This ensures that the services you receive continue to meet your requirements and help you achieve your goals.
How do I get started with your services?
Getting started is easy:
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Contact our friendly team through this link : Contact Us
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Discuss your needs and goals
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Arrange a quick call via teams with our director / support coordinator for intake
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Schedule your first support sessions.
We’ll guide you through the process, whether you are a new NDIS participant or looking for private disability support.
Why choose us for your NDIS disability support?
We are passionate about delivering compassionate, person-centred care that promotes independence, choice, and dignity. With flexible services, experienced staff, and a commitment to improving the lives of NDIS participants, we are a trusted partner for participants and families in South West Sydney.